Real Estate Chatbot - AI Chatbot Use Cases & Benefits - Bodt.io

Real Estate Chatbot

Real estate agents have a lot on their plate, from managing clients to handling listings and staying on top of paperwork. Sometimes, it can get really overwhelming, especially if you have kids to take care of and other businesses to run. That’s why you need real estate chatbots. These smart assistants help you handle repetitive tasks, answer client questions, and keep your business running smoothly, even when you’re not around. You'll also experience a lot of sales. Intercom reports that chatbots can boost a business's sales by up to 67%. But how do they work? And what’s the best real estate chatbot for your business? In this post, we’ll explore what real estate chatbots are, their benefits, and real estate chatbot examples that will make your work easier as an agent.

What is a Real Estate Chatbot?

A real estate chatbot is a virtual assistant that can help you connect with multiple buyers, tenants, and sellers at the same time. The chatbot AI provides personalized offers to people looking to rent or buy property and gathers their contact details. It also simplifies the rental listing process by qualifying potential customers who want to work with you. Recently, chatbots have become more popular because they can automate routine tasks. For example, instead of typing the same message repeatedly, you can program a chatbot to send automatic responses. If needed, the chatbot can email leads to your real estate agent or set up calls with them. This makes it an essential tool for customer support on real estate websites.

Use Cases for Real Estate Chatbots

There are so many roles that real estate chatbots play in a company. Some of them include:

Real Estate Lead generation

A well-designed chatbot for the real estate industry can help with lead generation. Once added to your website, it starts a conversation with visitors and gathers details like their email, phone number, and property preferences. The chatbot AI can sort real estate leads based on their needs, such as buying a home, finding an office space, or investing in multiple properties. When the chatbot identifies a qualified lead, it sends their details to a live agent for further customer support, improving the overall customer experience.

24/7 Customer Support and Communication

A real estate chatbot offers quick customer support and is available 24/7, making it easy for people to get answers even in the evenings or at night. With a chatbot for communication, customers don’t have to wait long for responses. It can instantly answer questions about property listings, prices, availability, buying or renting conditions, transaction steps, and other important details. This chatbot for customer support ensures customers get the information they need right away

Property Search and Recommendations

Real estate chatbots can use interactive conversations to gather details about a user’s location, budget, property type, and preferred features. Using this information, the chatbot for search can suggest properties that meet the user’s specific needs. For instance, a user searching for a family home with a large backyard in a quiet neighborhood can share these preferences with the chatbot. The chatbot will then offer a list of properties that match the user's request, making the property search easier and more efficient.

Properties Virtual Tours

In real estate, some clients can’t visit a property due to time or distance. However, this doesn’t mean they’re not serious buyers. A common solution is to offer an online property tour using a real estate chatbot. The chatbot can show a 360-degree view of the property, highlight details, and offer different viewing options. With this interactive virtual tour, clients can zoom in and explore every corner of the property, helping them understand the pros and cons before deciding to visit in person.

Appointment scheduling

Allowing customers to schedule appointments through real estate AI chatbots is key to enhancing the customer experience. These chatbots can assist in setting up property tours or meetings with agents. By checking the client's and agent's availability, they ensure a smooth booking process and help manage property visits efficiently. Chatbots can also synchronize schedules, making it easier to find a convenient time for the client and the agent when scheduling appointments.

Automated Follow-Ups and Notifications

Automated follow-ups and notifications through real estate chatbots can greatly enhance engagement with potential customers. Chatbots excel at keeping in touch after the initial interaction, automatically sending follow-up messages to maintain interest and nurture leads. For instance, if a client shows interest in a property but doesn't schedule a visit, the chatbot can send reminders about the property or offer additional details to keep the conversation going.

Benefits of Using a Real Estate Chatbot

There are so many benefits of using real estate chatbots. Some of them are:

Increased Efficiency

One major benefit of using a real estate chatbot is increased efficiency. A chatbot can handle numerous inquiries at once, engaging multiple visitors on your website simultaneously without you having to lift a finger. This means you can focus on more complex tasks while the chatbot takes care of the routine stuff.

Improved Customer Experience

With a real estate chatbot, your clients could get answers anytime they needed, even late at night. It’s available 24/7, ready to provide instant information about properties, prices, and availability. This means your potential buyers or renters aren’t left waiting for a reply. They get the info they need right when they need it. Besides, it can offer personalized property suggestions based on what they’re looking for, making their search much easier and more enjoyable.

Cost Savings

Using a chatbot for real estate investors can actually help you save money. By automating routine tasks and customer interactions, you don’t need as many people on your support team. This not only cuts down on labor costs but also reduces the chances of errors. It will handle follow-ups, reminders, and more, letting you save on expenses while still keeping up high-quality customer service.

Data Collection and Analysis

Your chatbot for real estate can gather all sorts of useful information about what your clients are looking for like their preferred locations, budgets, and property types. This data is gold for understanding trends and improving your services. It also helps in tracking leads and analyzing customer behavior, which can guide your marketing strategies and business decisions.

How to Set up Your Real Estate Bot in 5 Easy Steps

Setting up your real estate bot with Bodt is easy and can be completed in just 5 simple steps:

Connect Your Website

Paste your website URL into the Bodt platform. This lets Bodt gather all your pages and organize them for you.

Train on Your Data

Choose the pages you want your chatbot to learn from and click the 'Train Selected' button. This makes sure your bot gets the right information from your site.

Customize the Chatbot

Adjust the look and behavior of your chatbot to fit your brand. This involves setting up things like AI prompts and frequently asked questions.

Embed Chatbot on Website

When you’re happy with the customization, add the chatbot to your website. Just copy the embed code provided and paste it into your website's HTML.

Test and Launch

Check the chatbot to make sure it responds correctly and works well. When everything looks good, launch the chatbot so it can start interacting with your visitors

Real Estate Chatbot Examples

Although there are many chatbot apps available, which one is the best real estate chatbot? Well, it depends on your company's goals. Regardless, you can go for the ones that provide lead capture, real-time updates, and automatic listing distribution. Also, consider the costs of each platform. So, is there a chatbot for real estate that stands out as the best option? Let's look at some of the examples below:

1. Bodt

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Bodt is the top real estate chatbot software that uses AI-powered tools to interact with clients. Its easy-to-use chatbot builder lets you create your AI chatbots in just three simple steps. With Bodt, you can build smart real estate chatbots that understand client questions and their needs. It quickly delivers accurate, human-like responses in seconds, making it easier to engage potential buyers and renters.

Pros

• No technical skills or coding are needed to set up chatbots.
• Provides suggestions based on individual preferences.
• Works across multiple platforms
• Runs fully on AI, natural language processing, and machine learning
• Easy to use and budget-friendly tool.

Cons

• Relatively new in the market

2. Tidio

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Tidio is a comprehensive, free customer service and marketing tool suitable for businesses of all sizes. It’s great for generating leads and handling frequently asked questions. Tidio also offers various templates with chatbot scripts specifically designed for real estate businesses.

Pros

• Can track chatbot performance and message effectiveness.
• Includes a built-in ticketing system and marketing automation features.
• Communicate across various platforms with multi-language chatbots.

Cons

• Supports fewer integrations compared to other chat software.
• Some users have reported slower response times.

3. ManyChat

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If you’re using social media to engage with leads, ManyChat could be a great option to start with. It automates conversations on Instagram direct messages, Facebook Messenger, and SMS. It’s easy to set up, so you can create and automate conversations with leads without needing any coding skills.

Pros

• Easy-to-customize real estate chatbot template available
• Ideal for real estate businesses focusing on social media for customer interactions.
• Works with SMS and email to provide a smooth customer experience.

Cons

• Mainly designed for social media, which can be restrictive.
• Customer support options are limited.

4. ChatBot

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ChatBot is designed to improve your customer experience. It’s not only useful for support agents but also a valuable tool for real estate agents. With its updated features, this chatbot enhances customer interactions and helps businesses deliver great service more easily.

Pros

• Offers a strong API for custom triggers and detailed analytics.
• Works with popular sales and customer service tools.
• Connects to Brivity and other CRM systems to help manage clients and tasks.

Cons

• Can be expensive for smaller companies.
• To fully use all features, you may need additional tools from the same company, which costs extra.

5. Engati

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Engati AI chatbot agency serves as your virtual assistant, connecting you with multiple buyers, renters, and sellers at once. It shows offers to those interested in renting or buying and collects their contact information. The chatbot can also enhance your rental listing process by qualifying potential prospects.

Pros

• The dashboard lets you export your data.
• Offers different styles for chatbot conversations.
• Works without coding skills

Cons

• You need a personalized consultation to get pricing details.
• More expensive than many other options

6. Tars

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Tars is a chatbot designed to help businesses talk to their customers. It can answer questions, offer support, and manage transactions. This makes it perfect for banks and financial companies, but a great chatbot for real estate agents. Tars can help you track your listing appointments and suggest open houses or viewings to potential buyers.

Pros

• Uses natural language processing (NLP) for smart conversations and includes tools for improving performance.
• Connects with many tools like Slack, Salesforce, Google Analytics, Zendesk, and Zoho.
• Used by many big global brands

Cons

• Few features for social media
• The design of the backend and some panels feels a bit old-fashioned.
• Beginners can find the setup process confusing.

7. Landbot

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Landbot allows you to create chatbots for live chat widgets or design conversational AI landing pages. You can make simple chatbots quickly, without needing any coding skills. It also offers a library of chatbot designs that you can customize and link to your property management system.

Pros

• Provides template recommendations for your business
• No need for coding skills
• Can use chatbots on separate landing pages

Cons

• Mainly focused on generating leads online
• Not suited for complex chatbot setups

Comparison Table of Real Estate Chatbot Examples

Boost your real estate profits with Bodt.io

Real estate chatbots are a smart way to reach potential home buyers. When you connect these chatbots with marketing tools, you can build custom lists of people who are most likely to buy a house. Want to boost your real estate profits? Try Bodt.io! It’s an AI-powered chatbot that can transform how you handle business. You can start by booking a demo to get in touch with our experts. Who knows? You could be just a few steps away from clicking that real estate deal you've ever wanted!

FAQ

Q. Can I search for properties based on specific criteria (e.g., location, price, number of bedrooms)?

Yes, you can search for properties based on specific criteria like location, price, number of bedrooms, and more. Many real estate chatbots allow you to filter your search results according to your preferences. Just enter your desired criteria, and the platform will show properties that match those details.

Q. Can the chatbot help me schedule a viewing for a property?

Yes, it can help you schedule a viewing for a property. Many real estate chatbots are designed to assist with booking appointments, checking available times, and confirming viewings, making the process easy and efficient

Q. How does the chatbot handle inquiries about mortgages and financing options?

The chatbot can assist with inquiries about mortgages and financing by providing general information, answering common questions, and offering guidance on loan types and eligibility. It may also connect you with mortgage specialists or financial advisors for more detailed advice and personalized support.

Q. Can the chatbot provide information about neighborhood amenities and schools?

Yes, the chatbot can provide information about neighborhood amenities and schools. It can offer details on local facilities like parks, shopping centers, restaurants, and nearby schools, including their ratings and programs. If it doesn't have specific information, it may direct you to external resources or local experts.